NetSure Network Hardware Maintenance

With NHR’s NetSure maintenance program, you have the ability to select the level of support that makes technical and financial sense for your core services, access and distribution layers, as well as remote offices or any other area within your network.
Manufacturer maintenance programs are expensive, and product end-of-support milestones often force upgrades much sooner than needed. NetSure provides tremendous savings without compromising rapid response, personalized customer service and technical proficiency.

NetSure Advantages

• Save as much as 90% on hardware maintenance
• Next-day advanced replacement of failed equipment (Carrier and delivery limitations may apply to some locations.)
• Technical support 24x7x365 by phone, email and IM
• Cisco-certified technicians with hands-on network experience
• Responsive service and rapid resolution methodology
• One support resource for multi-manufacturer network environments
• Support for current and previous generation hardware
• Flexible contracts

Extend End-of-Life
Manufacturers often announce end-of-life long before equipment has ended its useful life in your network. Impending end-of-support doesn’t have to force an upgrade. NetSure provides full support for previous generation and end-of-life equipment.

Protect Your Edge
The high cost of maintenance forces many organizations to focus their resources on the core leaving edge routers and remote offices vulnerable. NetSure’s affordable pricing structure allows you to protect your edge, leaving nothing to chance.

One Call for Comprehensive Network Support
NetSure is a comprehensive maintenance program that covers a range of network equipment from leading manufacturers. Our highly-trained support staff includes experts on Cisco, Juniper, Extreme and Foundry technologies. With NetSure, you have one, reliable support resource for all your routers, switches, access servers, security hardware, wireless devices, IP telephony and optical hardware.

My client is a non-profit working with at-risk youth, so budgets are tight and internal IT resources are in short supply. With NHR, Cisco equipment became an affordable option, and NHR’s after-hours installation assistance avoided service interruptions for the 300 users. The personalized service they got with NetSure™ has given them complete confidence in their solution. -- Peter Gatsoulis, Ethernet Solutions